FAQ

Bright Hill Evergreen Home is a stay-in nursing home facility that caters primarily to patients who are eligible for medical subsidies and require long-term skilled nursing care and/or assistance in daily living activities.

To be eligible for admission to a government-subsidised nursing home, the patient must meet the following criteria, as listed by the Agency for Integrated Care (AIC):

1. Have physical or mental disabilities because of medical conditions like stroke, dementia and other chronic illnesses;
2. Be semi-mobile, wheelchair or bed-bound, requiring daily nursing care and help in daily living activities such as using the toilet, walking etc;
3. Have tried all possible care arrangements such as hiring a domestic helper, day care, home care etc;
4. Be unable to get care at home from other family members or community providers;
5. Pass the means-test for long-term care subsidies.

All admissions into Bright Hill Evergreen Home are by referral via the Agency for Integrated Care (AIC). Patients (or their family members) should speak to their last attending doctor or medical social worker at the public hospital or polyclinic, who will assist them to submit their admission application to AIC.

A means-test is used to determine the amount of subsidies a person needing care is eligible for. Those from lower income households will be granted higher subsidies under the means-testing framework. Patients can take a means-test at all public hospitals, polyclinics or community centres.

For more information on the subsidy framework, eligibility criteria and means-testing, click here.

The waiting time for admission to Bright Hill Evergreen Home varies according to the following:

1. Availability of beds;
2. Patient’s needs;
3. Co-operation from the family in meeting the necessary requirements, such as responding to interview appointment and preparing documents for verification.

At Bright Hill Evergreen Home, we understand that affordability is a key concern for our residents and their family members. Therefore, the fees we set are similar to that offered by other Volunteer Welfare Organization-operated nursing homes, with up to 75 percent government subsidies.

Bills are issued on a monthly basis. Payment can be made by cheque, GIRO, bank transfer or directly at the Reception Counter located at level 2, Bright Hill Evergreen Home.