Our Story

About Bright Hill Evergreen Home

Bright Hill Evergreen Home is an accredited, 436-bedded non-profit nursing home that provides round-the-clock healthcare and shelter for the disadvantaged and aged sick. The Home follows a Model of Care (MOC) that emphasizes person-centeredness and individualized care plans tailored to residents’ needs and preferences.

Our ethos and culture of the Home are guided by principles of dignity, compassion, and respect. We aim is to alleviate the hardships of residents through holistic nursing and medical care, focusing on enabling residents to enjoy life to the fullest while minimizing ill health and maintaining their physical and mental faculties.

The Home is located in a serene setting overlooking the beautiful Punggol Waterway, providing a peaceful and tranquil environment for recuperation and relaxation. It is conveniently situated within a 10-minute walk of Punggol MRT station, ensuring easy accessibility. Our rooms are designed to offer privacy and include access to bathrooms, and are well-furnished to create a homely atmosphere for all residents.

We are a member of the National Council of Social Service and is a charity with IPC (Institution of a Public Character status).

Mission, Vision & Core Values

Our Mission

Bright Hill Evergreen Home is a non-profit social service agency providing long-term residential nursing care for the elderly, regardless of race, language or religion.

Our Vision

To promote and maintain holistic nursing and medical care to the residents and to discharge them to the community when appropriate.

Our Core Values

Love, Responsibility, Integrity, Compassion and Respect.

Key Strategic Priorities

The Strategic Plan 2026/2027 has been developed and aligned with the new PILLAR Framework, which replaces the Charity Transparency Award as the guiding framework for strengthening governance, organisational excellence, and sustainable impact within the charity sector. This strategic plan reflects our continued commitment to building on the strong foundation established through years of dedicated service to our beneficiaries. It draws on the successes and lessons of previous strategic initiatives while responding to the evolving needs of our beneficiaries, the changing social landscape and emerging opportunities for collaboration and innovation. Anchored by our vision, mission, and core values, this Strategic Plan provides a clear roadmap to guide the home over the coming years. While continuing to sustain and improve further on initiatives that have delivered meaningful outcomes, we will also embrace new approaches that enable us to better serve our beneficiaries and create greater social impact. The strategic progression of the home is to strengthen the foundation, embed and scale, finally to lead and influence.

Short-Term Plan

Short term plan will prioritise strengthening governance, organisational capabilities and digital readiness to position the home as a trusted and futureready organisation. This will include closing gaps identified through the PILLAR Framework, strengthening accountability and institutional capabilities, leveraging digitalisation to support better decision-making and service delivery, and adapting programmes and services to meet the evolving needs of residents, staff and the wider community.

Mid-Term Plan

Mid-term plan will focus on embedding and sustaining the progress achieved by integrating successful initiatives and innovations into routine organisational practice. Emphasis will be placed on strengthening institutional capabilities, cultivating a culture of continuous improvement, scaling effective innovations, and deepening cross-sector collaboration to maximise impact and build longterm organisational resilience.

Long-Term Plan

Long-term plan will focus on positioning the home as a sustainable, innovative and trusted leader in the evolving care landscape. Building on strengthened governance, organisational capabilities and embedded practices, the home will pursue strategic partnerships, service innovation and evidence-informed practices to enhance outcomes and create greater value for residents, families, and the wider community. Emphasis will be placed on developing future-ready capabilities, strengthening long-term sustainability and contributing to the broader sector through knowledge sharing, collaboration and innovation.

Milestones

2026

Building The Future 

Received the Healthcare Humanity Award 2026 in the Team Category (Collaboration) for our THRIVE@BHEH programme!

2024

Leading With Excellence

  • Welcomed our second social humanoid.
  • Received the Charity Transparency Award.
  • Awarded the National Healthcare Innovation and Productivity (HIP) Medals 2024 for Project ESCAPE.

2023

Growing Together

  • Celebrated our 40th anniversary and officially opened the Sunflower Block, marking a new chapter in holistic eldercare.
  • Received the Charity Transparency Award, reaffirming our commitment to transparency and good governance.

2022

Innovation In Care

Introduced Dexie,a social humanoid robot supporting resident engagement and staff productivity,

2021

Transforming Care

Expanded to 436 beds with decentralised households designed around person-centred living.

2013

A New Beginning 

Moved into our new Punggol home, expanding capacity from 180 to 248 residents.

2009

Preparing For Growth

Temporarily relocated to Senja Road while our new home was being developed.

1983

Our First Home

Opened our first nursing home at Bright Hill Road, providing care for 180 elderly residents.

1980

A Vision Takes Root

Founded through the spiritual guidance of Venerable Hong Choon and the generosity of devoted supporters.

Milestones

2023

Official Opening ceremony of 2nd building; Sunflower Building

2022

DEXIE, A humanoid robot, was launched at BHEH, to augment manpower and increase the quality of care for residents.

2021

Expanded capacity from 248 to 436 resident spaces and decentralised to a more person-centric communal layout.

2013

Moved into a new home at Punggol Field. Increased from 180 to 248 resident space.

2009

Relocated to Senja Road in awaiting the completion of Punggol home.

1983

Our first nursing home at Bright Hill Road. It was home for 180 residents.

1980

Our Founder Venerable Hong Choon, with his spiritual guidance, the Home was built at Bright Hill Road with the donations from his followers.